Michelle Luxford, HR director of Travelodge, the fastest growing chain of hotels in the United Kingdom, is extremely content with her job and responsibilities in the hospitality industry. She seems to enjoying her role and basking in the glory and success of her employer. However, she is not resting on her laurels yet. Currently, Travelodge is looking to inaugurate a new hotel in UK every eight days on an average. That is some speed, I say.
Travelodge is synonymous with excellent customer service and quality. And this has helped them to double in size from 250 branches to 500 this year, out of which 47 are in London alone. Their future agenda is to reach 1000 hotels in the UK by the end of 2020.
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Interview with Michelle Luxford, HR director at Travelodge